Shipping & Returns Policy

At data-lamps.com, we want your shopping experience to be simple and hassle-free. Please review our Shipping & Returns Policy below.

Shipping

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

  • Delivery times vary depending on your location. The average delivery time is 2-4 business days.

Shipping Costs

  • Shipping charges are calculated at checkout based on your order and delivery address.
  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Shipping Issues

  • If your order is delayed, lost, or arrives damaged, please contact us at hello@data-lamps.com and we willassist you as quickly as possible.

Returns

Eligibility for Returns

  • Most items may be returned within 30 days of receipt for a full refund.
  • Items must be unused, in their original condition, and in the original packaging.
  • Personalized or custom-made products are not eligible for returns unless they arrive defective.

Return Process

  1. Contact Us: Email hello@data-lamps.com with your order number and reason for the return.
  2. Return Authorization: If approved, you will receive a Return Authorization Number (RAN) and returninstructions.
  3. Ship the Item: Package the item securely and include the RAN inside the package.
  4. Return Shipping: Return shipping costs are the customer’s responsibility unless the item is defective orincorrect.
  5. Tracking Recommended: We recommend using a trackable shipping service or shipping insurance, as wecannot guarantee receipt of returned items.

Refunds

  • Once your return is received and inspected, we will notify you of the refund status.
  • If approved, your refund will be issued to your original payment method within 7–14 business days.
  • Depending on your payment provider, it may take additional time for the refund to appear in your account.

Exchanges

  • We do not offer direct exchanges.
  • If you would like a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

  • If your item arrives damaged or defective, contact us within 7 days of delivery at hello@data-lamps.com.
  • We will arrange a replacement or refund based on your preference.

Non-Refundable Items

The following items are final sale and cannot be returned or refunded:

  • Gift cards
  • Sale items
  • Items marked as non-returnable

Changes to This Policy

We may update this Shipping & Returns Policy from time to time. Any changes will be posted on this page. Please review it periodically for updates.

Contact Us

If you have any questions about this Shipping & Returns Policy, please contact us at: